Returns Policy

Returns Policy

WHAT can be returned?
Returns are to be approved prior to return of goods to warehouse. Items must be unused, in original packaging, unmarked. Specially procured items will not be accepted for return. Returns may incur a 25% restocking fee, and associated costs of reboxing etc if not returned in pristine condition.

WHEN do items need to be returned by?
Returns must be Organised within 2 weeks of supply, outside this period is subject to authorisation.

WHERE do items need to be returned to?
Items must be returned to our warehouse. Invertek Drives Pty Ltd - 4/116 Crockford Street, Northgate, QLD 4013. Items can be delivered in person or via Courier.

HOW do customers return items?
All Freight associated with Returns are on customers freight. Invertek will not accept Freight charges for returns. We may however organise freight on your behalf and charge accordingly if requested.

SHIPPING for returns?
Shipping costs are non refundable

CREDIT for returns?
Refund of items will be on commercial credit, unless otherwise authorised. We do not refund to Credit Cards. If a refund of the credit is required, please provide EFT details for processing.